Accessing Your Capture
How You Will Receive Your Tonex Capture
Once your payment is successfully processed (e.g., via credit card, PayPal, etc.), you’ll receive a confirmation email containing a download link for your purchase. The download link will also be displayed on the Thank You page after checkout.
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How to Access Captures Via Quad Cortex
Step 1: Provide Your Cortex Cloud User ID
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During checkout on the seller's website, enter your Cortex Cloud user ID in the designated field.
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Double-check that the user ID is accurate to avoid delays.
Step 2: Follow Sonic Canyon Sounds on Cortex Cloud
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Log in to your Cortex Cloud account via the Quad Cortex app or website.
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Search for our Cortex Cloud user ID: SonicCanyonSounds.
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Click the "Follow" button to send us a follow request.
Step 3: Wait for Friend Status
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Once we receive your follow request, we will follow you back.
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When both parties are following each other, your status will update to "Friend" on Cortex Cloud.
Step 4: Capture Delivery
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After becoming "Friends," we will manually share your purchased captures with you on Cortex Cloud.
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This process typically takes less than 24 hours, but please allow for potential delays due to time zones or other factors.
Step 5: Access Your Captures
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Log in to your Cortex Cloud account on your Quad Cortex device.
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Go to your profile and navigate to the "Captures" section.
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You will see the shared captures from Sonic Canyon Sounds in your library, ready for download.
Step 6: Download and Use the Captures
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Select the capture you want to download and follow the on-screen instructions to save it to your device.
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Add the capture to your signal chain and enjoy your new tone!